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TERMS & CONDITIONS

SCOPE

These Standard Terms apply to the supply of all services by createyourownanimal.com, unless we otherwise agree in writing.

COPYRIGHT AND PUBLICATION

We accept material for printing and/or publication on the basis that those submitting the material are responsible for ensuring it is free from defamatory matter and does not infringe copyright or any other third party rights, and that those instructing us indemnify us accordingly.

PRIVACY POLICY AND DATA PROTECTION

We may only share your information with staff or other specialist networks with the sole purpose of completing your order or transaction. Except as required or allowed by law or other regulation, we will not pass, disclose, rent or sell your personal information (other than any personal information which is already publicly available) to any third party without your prior consent.

We make every effort to ensure the security of our systems. Unfortunately, no data transference or storage can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we’ve received it, we cannot ensure or guarantee the security of the information. You have the right, by written request and on payment of a small fee, to a copy of any personal which we hold about you.

COMPATIBILITY

We try to ensure that any websites we produce will function correctly on the server they are initially installed on and that they will function correctly when viewed with the latest versions of Microsoft Internet Explorer and Mozilla Firefox running on Windows 2000 Professional. Due to the large number of possible operating system and browser combinations we cannot guarantee our websites will function correctly on any other system.

DUE DILIGENCE

In certain circumstances we are required by law to collect evidence of identity from our clients. If you fail to supply any due diligence which we request we will be unable to provide services to you.

CUSTOMER SERVICES

If you are unhappy with any aspect of our service, please contact our Head of Client Services. Any complaints will be dealt with sympathetically and we will work with you to reach a satisfactory conclusion.

USE OF WORK FOR SELF-PROMOTION

We reserve the right to use any work we produce for the purpose of self-promotion.

CHANGES TO TERMS AND CONDITIONS

We reserve the right to make changes to these terms and conditions from time to time.

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